Experience
Student IT Help Desk Technician
Southern Utah University · Part-time | Jul 2026 – Present · Cedar City, UT
Provide first-level IT support to students, faculty, and staff for hardware, software, and network-related issues. Troubleshoot Windows, macOS, Microsoft 365, printers, Wi-Fi, and peripheral devices through phone, email, and in-person support. Document and manage support requests via the university's IT ticketing system, and assist with device setup, deployment, and imaging alongside other IT teams.
BSidesSLC: CTF Challenge Developer
BSides Salt Lake City · Remote/On-site | Nov 2024 – Present · Utah
Started as an event volunteer at regional BSides conferences (BSides Salt Lake City, BSides RedRocks), handling setup, teardown, and coordination, and progressed into building CTF challenges for the team. Designed scenarios across DFIR, packet analysis, OSINT, and blue team categories, grounded in real-world attack and incident response patterns, including challenge logic and flag validation to keep everything stable during live competition.
Admissions Mentor
Southern Utah University · Part-time | Dec 2025 – Jul 2026 · Cedar City, UT
Supported the full admissions lifecycle for prospective and current graduate and online students within SUU's Enrollment Management Department, serving as a university ambassador in a high-engagement, professional environment. Processed application materials against university, state, and federal compliance requirements, conducted outbound outreach, and maintained student records across Banner, CRM Slate, Google Workspace, and Slack.
Ambassador: OutreachMAD 2.0
Southern Utah University · Part-time | Dec 2023 – Mar 2025 · Cedar City, UT
Participated in the Utah STEM Action Center's women-in-tech programme, delivering hands-on outreach activities for high school girls, analysing project data, updating websites, and presenting outcomes at conferences.
Junior Web Developer
Phoenix Art · Internship | Feb 2023 – Jul 2023 · Ludhiana, PB
Internship focused on front-end web development, building and maintaining web pages and applying problem-solving skills in a professional studio environment.
Certifications & coursework
Security+
SY0-701 · CompTIA · Aug 2026
CRTA
Certified Red Team Analyst · CyberWarFare Labs · Mar 2026
CSEDP
Certified Social Engineering Defense Practitioner · The SecOps Group · Feb 2026
Google IT Support Professional
5-course specialisation · Google / Coursera · Feb 2026
CNSP
Certified Network Security Practitioner · The SecOps Group · Dec 2025
ISC2 CC
Certified in Cybersecurity · ISC2 · Jun 2026
Python (Basic)
Certified · HackerRank · Feb 2022
Introduction to Cyber Security
Certified · TryHackMe · Apr 2024
Technical skills
Detection & SIEM
Wazuh · Sigma Rules · MITRE ATT&CK · Log Analysis · Threat Hunting · Splunk
Offensive security
Nmap · Metasploit · Burp Suite · BloodHound · Mimikatz · Responder
Networking
TCP/IP · Active Directory · DNS / DHCP · VLANs · Firewall Rules · Wireshark
Programming
Python · C / C++ · Go · Java · Bash · PowerShell
Tools & platforms
Ghidra · Linux / Kali · Proxmox · Windows Server · Docker · Git
IT & systems administration
Systems Administration · Technical Support · Microsoft Windows · Network Troubleshooting · IT Infrastructure · CRM Software